Quick Links
Parent and Family Orientation
What is Parent & Family Orientation?
Parent & Family Orientation at 91视频鈥檚 NYC campus is an essential component of your students鈥 transition to 91视频. While students experience their own Orientation program, we offer this companion program for parents and families to help you succeed in this transition as well. You鈥檒l be offered the opportunity to explore valuable information and presentations tailored to your own experience at 91视频.
When is Parent & Family Orientation?
During each Orientation program hosted over the summer, there is a separate Parent & Family Orientation that takes place concurrently. The dates are as follows:
- Tuesday, June 17, 2025鈥揥ednesday, June 18, 2025
- Thursday, June 26, 2025鈥揊riday, June 27, 2025
- Thursday, July 10, 2025鈥揊riday, July 11, 2025
- Tuesday, July 15, 2025鈥揥ednesday, July 16, 2025
- Thursday, July 24, 2025鈥揊riday, July 25, 2025
- Wednesday, July 30, 2025鈥揟hursday, July 31, 2025
How do I sign up for Parent & Family Orientation?
When your student registers for their First-Year Orientation program, they will be given the option to register guests as well. We will be prepared for those guests to attend Parent & Family Orientation on the same date(s)
Can I attend the student Orientation as a parent or family member?
Parents and family members will not attend the student portion of the Orientation session. Instead, parents and family members will attend the program we have planned to meet their needs. Parents and family members will have time throughout the program to meet up and debrief with their student(s).
Do I need to attend both days for Parent & Family Orientation?
During the First-Year student Orientation program, we offer a two-day Parent & Family Orientation as well. We strongly encourage attendance for both days, as the sessions contain important information regarding your students鈥 experience at 91视频. Attending both days ensures that you are better equipped to support your students鈥 transition.
I understand that my First-Year student will stay in the 91视频 residence halls during their Orientation. Where do the parents and guests stay?
Parents, families, and guests will need to find their own lodging, if needed. 91视频鈥檚 website has a list of nearby hotels, some of which provide discounts for those associated with our Orientation program.
Where do I park during Orientation?
There are many parking garages throughout the Financial District that parents, families, and guests can utilize during their stay. Some nearby hotels offer valet services, as well. We do not have a relationship with any specific parking garages. We recommend that you search for parking on your phone鈥檚 map.
Can I bring children to Parent & Family Orientation?
Parents and families are not encouraged to bring children, as they can be a distraction to the program. However, children are permitted to attend. Please be advised that there are no child care services offered, and you will be responsible for any minors that attend Parent & Family Orientation with you.
How do I request accessibility accommodations for Parent & Family Orientation?
91视频 is committed to providing universal access during Orientation. Please email us at nycorientation@pace.edu to request an accommodation. Advance notice is necessary to arrange for some requests.
Will I be able to step away from Parent & Family Orientation to take a work call/meeting?
91视频鈥檚 campus has plenty of locations where you can escape for a quick call or meeting. During Parent & Family Orientation, we will have a specific Wi-Fi connection for students, parents, families, and guests that you can connect to.
Are there meals at Parent & Family Orientation?
We provide coffee and tea throughout the Orientation program, as well as lunch on Day 1 with your student. Dinner on Day 1 and breakfast/lunch on Day 2 is only available for students.
Pre-Orientation Modules
Where do students go to access the Pre-Orientation modules?
Students were sent an email with details about the Pre-Orientation modules. They can by logging in with their 91视频 email and password.
Where do I find the Pre-Orientation modules for parents and family members?
These modules provide a great overview of services and information 鈥 Visit the .
Academics
When are classes starting?
Classes are scheduled to begin on September 4, 2025.
When will students receive their class schedule?
New students receive their schedule while meeting with academic advisors at their In-Person and Live Orientation session.
Are students able to connect with their advisor prior to the start of classes?
Students will meet with academic advisors at their In-Person and Live Orientation session and they can reach out to them at any time.
How do students get a Peer Leader?
Peer Leaders are assigned to UNV101 courses and will meet students at their first scheduled UNV101 class.
How does a student change their major?
Students can change their major by logging into their and submitting a change of major form.
How do students find out what books are required for classes?
Go to our bookstore page and click on your campus bookstore link. Once on the bookstore web page, click on the 鈥淭extbooks鈥 tab at the top on the left side of the page, and insert the course information.
Can I attend the academic advising appointment with my student?
Due to the limited time that each student will have with their college鈥檚 advisors, academic advising is for students only.
Counseling
Is there a cost to on-campus counseling and it is available on an on-going basis?
Our counseling services are free of charge. We provide services that are clinically indicated and feasible. We have a large number of students requesting services so we cannot provide unlimited individual counseling but we provide group, psychiatric care (in tandem with either individual or group), crisis, and outreach services as well. Find out more about 91视频's counseling services.
FERPA
What is FERPA and how does a student give someone permission to their records?
You can read all about our FERPA policies and procedures.
Why don鈥檛 I have access to my students鈥 records, bills, grades, etc.?
By default, parents and families do not have access to these confidential records due to FERPA, the Family Education Rights & Privacy Act. This Act generally prohibits 91视频 from disclosing personally identifiable information from a student鈥檚 education records to a third party, including a student鈥檚 parents and families, without the students鈥 prior written authorization. If your student would like you to have access to these records, they will have to sign a FERPA Authorization .
Financial
What are all of the individual fees on the tuition bill?
Please refer to the Office of Student Accounts billing webpage for more details.
Can I meet with a representative from Financial Aid or Student Accounts while I am at Parent & Family Orientation?
Financial Aid and Student Accounts will be open to take appointments during Orientation. You can make those appointments by contacting the respective offices. Please note that your student will need to complete a FERPA Authorization for these offices to disclose information to you.
When is the tuition payment due?
The tuition payment is August 1, 2025.
What is the best way to get financial aid questions answered, particularly those that are time sensitive?
Contact our Call Center (Mon-Fri. 9:00 a.m.鈥5:00 p.m.) 1 (877) 672-1830; Option #1 (toll-free), or (212) 346-1930 (toll)
If a student defers enrollment for a year do they keep their academic and athletic scholarships both academic and athletic?
If the student informs Admissions of his/her plan to defer enrollment and does not attend another college during the 鈥済ap鈥 year, merit awards may be retained. Athletic awards may not be held from year to year. Students must consult with coaches directly.
When should we see the fall semester bill?
Account information can be seen online via the Payment Portal. View an up-to-date account statement.
Will the date be extended for deferrals for the fall semester?
The current payment due date for Fall 2025 is August 1, 2025. For individual questions regarding deferral, please contact Undergraduate Admission at undergraduate@pace.edu
Who shall we address if we feel there is a discrepancy in the billing amount?
Billing Discrepancies should be emailed to studentsaccounts@pace.edu
Does tuition include books or is that separate?
Tuition does not include the cost of books.
Can I have my student鈥's 529 plan send payment for her bill directly to the school?
Learn more about the 529 plan or reach out to financial aid with any questions at financialaid@pace.edu.
Are there ATM's on campus?
Yes, there is an ATM on each campus.
Free Class For Parents
Where do parents register for the free course each semester? Is it available online?
Parents of full-time matriculated undergraduate students are eligible to take one free course each fall and spring semester on a space-available basis. An application for the free course may be obtained from the office of Student Accounts or Registrar departments of the Office of Student Accounts. .
Health Care and Health Insurance
What Health Care services are available on campus? Are vaccines available?
To learn more about the Health Care services and vaccinations, please read our University Health Care page.
Are all students able to be seen at University Health Care on campus?
All 91视频 students are able to be seen by UHC. The University Health Service Fee, in conjunction with your health insurance, will cover UHC visits for sickness and accidents. UHC is able to bill your insurance directly. Diagnostic tests and procedures may incur additional charges. Find out more on our University Health Care page.
What immunizations are required and how should those be submitted?
Find more information about required vaccinations on our Immunization page.
Are you able to pay for 91视频鈥檚 health insurance monthly?
The health insurance cannot be paid separately by month. However, you are able to sign up for a payment plan for your overall 91视频 bill.
How do you waive 91视频鈥檚 Health Insurance?
If you choose to waive 91视频鈥檚 health insurance, you must do so by September 22, 2023. Find more information about waiving the health insurance.
Where can a student register for the student health portal?
Register at the Student Health Portal site.
Housing
Communications regarding housing have been sent out to students over the past few weeks and more information is forthcoming. The answers to many questions you may have are contained in these communications, which can be viewed on our Return to Campus pages.
Where can I learn about my students鈥 move-in process and what they should bring if living on campus?
You will have the opportunity to speak with Residential Life & Housing Operations during Parent & Family Orientation. There is also a wealth of information on the Housing website. Any other inquiries can be directed to housing@pace.edu
Is there a curfew for students living in the residence halls?
91视频 does not have a curfew for students living in the residence halls.
How much does laundry cost in the residence halls?
There is no fee for laundry in our residence halls, except for 55 John Street in New York City where laundry costs approximately $4.50 per load.
Can we send students care packages and/or items for their residence hall rooms? Can items be sent in advance of move-in? How? Have students been assigned a mailing address?
Students can receive mail and other deliveries. For Pleasantville residence halls, the mailing address is as follows: Student Name; 91视频; 861 Bedford Road; c/o Elm Hall; Pleasantville, NY 10570. View the New York City Residence hall mailing addresses. We strongly advise that, if you are having things sent, you plan for them to arrive after the student has moved in.
Will students have to take all of their belongings with them when the semester ends?
No. Students who live on campus for the fall and plan to return for the spring, may leave their things in their room, but we do require that they move things from the windows and off the floor, and we advise that they take valuable items home.
When will winter housing information be made available?
Winter housing applications will be available in November. All students living on campus for the fall will be eligible to apply for winter break housing, which requires a separate application and additional payment ($1000 for the break).
Can students bring microwaves and refrigerators?
On the New York City campus, microwave/refrigerator combinations are included in 182 Broadway, 33 Beekman and 55 John. In Maria's Tower (New York City) and on the Pleasantville campus, students can bring their own mini refrigerator, however, stand alone microwaves are prohibited. Students can buy or rent a micro-fridge which is a microwave and refrigerator combined. They are allowed one fridge per room and should discuss this with their roommates.
What is the process to rent the mico-fridge for residents of Maria's Tower and on the Pleasantville campus?
You can order a micro fridge that will be delivered to your student鈥檚 residence hall room upon arrival.
Do the residence hall rooms get cleaned by the cleaning staff?
Common areas are cleaned by the facilities staff on a regular basis. This includes shared bathrooms in Maria's Tower (New York City), Martin (Pleasantville) and North (Pleasantville). Students in all other residence halls are responsible for cleaning their own bathrooms.
Do the residence hall rooms have air conditioning?
Yes, each room has A/C.
What are the size of residence hall rooms and what fits in each room?
There is specific information about each residence hall on our Westchester residence halls and New York City residence halls on our Campus Living pages.
International Students
How are international students supported on campus?
The International Students and Scholars Office is here to support all international students at 91视频.
ITS
Does 91视频 provide students with a laptop?
91视频 does not provide students with laptops but we do have computer centers available on campus for all students. We do have a list of helpful discounts.
Jobs and Career Services
Where can a student find out about jobs on campus?
Students can go to the Careers site to .
Where can I find out more information about Work Study?
Work study is offered via the financial aid package. We do offer on-campus student positions that do not require work study as well. Additionally, you can email financial aid and inquire if you could be considered for Work Study at financialaid@pace.edu. Learn more about work study.
Where can a student find out about internships?
Students should visit the page. Career Services has relationships with 8,000+ regional and national organizations in numerous industries鈥攊ncluding business, government, entertainment, healthcare, and technology.
Meal Plans and Dinning Services
What are the meal plan options?
Please read our Campus Dining page for information about the meal plans offered.
Will vegan and vegetarian options be available?
Yes, there are always vegan and vegetarian options available.
What happens if all of the funds on a meal plan are not used in a particular semester?
Any unspent meal plan funds will roll over from semester to semester as long as student is enrolled 鈥 with the exception of graduating students and transferring students. Graduating students need to spend all the funds by the end of the semester, or the funds will be forfeited. Read more at our Campus Dining webpage.
What is 91视频 Perk?
The 91视频 Perk is a student run business on the Pleasantville campus, advised out of the Lubin School of Business. This is a late night food option for students that also provides study space, entertainment and events. The entire operation is led by student managers, with advisement of a profession in Lubin. Much of their operations this fall will be conducted via an online ordering app with pick up options available. This student-run enterprise is also a great option for on-campus employment! Learn more about 91视频 Perk.
New York State Guidelines
What are NY State鈥檚 reopening plans and guidelines?
Review .
Security
Where can someone sign up for 91视频 Alerts?
Sign up for the system.
Does 91视频 provide escorts should a student be uncomfortable traveling alone?
The Safety & Security office provides an escort service between any two points on campus 24/7. Contact the Safety and Security office.
How do I find out more about the 91视频 Safe app?
Find out more about the 91视频 Safe app.
Is there a safety protocol in place for civil unrest and increased crime in New York City?
91视频 Safety & Security works diligently to provide a safe and secure environment for our students so that their pursuit of higher education can be their top priority. We work closely with the New York Police Department (NYPD) and other emergency services in New York City, and follow safety protocols outlined in our Safety & Security Business Continuity Plan in order to ensure our students and the entire 91视频 community remain safe.
Student Accessibility Services
How does a student go about seeking accommodations?
Read all about accommodations and Student Accessibility Services.
Student Checklist
Where does a student find the checklist of tasks they need to complete this summer?
Students can find their next steps checklist on their , where they logged on to see their 91视频 acceptance letter.
Student IDs
How will students receive their 91视频 ID cards and what are the requirements for uploading a picture?
Review all the details regarding your student ID photo, distribution plans and more.
Student Programming / Involvement
How can students join student organizations or create new ones?
We will be hosting opportunities for students to meet student organization leaders and get connected with the groups that are of interest. Each campus also has a process for creating new students organizations, which is advertised to students once they are on campus.
Is there a mentorship program for first year students?
Yes, there are several! There are opportunities for students to be matched with alumni, peers and faculty and staff. These programs are marketed to students once on campus.
Is there a list of discounts and freebies for college students in New York City?
Here are some great resources for New York City college students.
Will there be an orientation or session to teach students about navigating New York City?
Some of the programs that we offer in the fall semester on the New York City campus help orient students to the neighborhood and city.
Study Abroad
Where can I find out more information about Study Abroad opportunities?
Please visit our study abroad webpage.
Transportation and Parking
Is there transportation available between campuses?
There is a free shuttle between campuses on a daily basis.
On the Pleasantville campus, are first year students able to have a car on campus?
Find out information about Pleasantville campus parking.
Can students get a MetroCard through 91视频?
Unfortunately New York City Transit does not offer discounts to college students. However, there are .